I am blown away by your tech support...I've dealt with many companies' tech departments and I can tell you sir that...
Phil Murray, Ameren UE, Meredosia Power Station
Support and Update Service
This is what you get with a GMCL Support and Update Service agreement:
- Free Technical Support. Have a
question? Need help with a build? Send an email
to firstname.lastname@example.org or give us a call
toll-free at 1-866-438-2101 in Canada and the U.S., or +1 780-438-2101
- New Personnel Support. When new people start working with DBDOC, we
take the time to teach them and bring them up to speed.
- Basic Build Analysis. Send us your error.tgz file after a build for
analysis. We can point you to possible issues in your system.
Learn more about our system analysis...
- Updates for new versions of Microsoft Windows® and ABB
INFI-90® software versions. We modify DBDOC to handle new
versions of these systems on which our clients are
- Free DBDOC updates We are always adding new features and new quality assurance
checks to help you identify possible issues and to cross check your system.
- Advanced build analysis.
If you wish to send us a copy of your system files, we can build it regularly and return insights on any possible
issues we identify. Having your information on-hand also allows us to offer system analysis and issue
identification superior to our basic build analysis.
- New feature requests are welcome from our users.
Tell us what you would like - maybe you'll see it in a future version of DBDOC.
Contact us for more information about your DBDOC Support and Update (SU) service.
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