Support & Training

At GMCL, we are committed to helping you get the best use possible from DBDOC. If you can't find what you're looking for in our extensive Online Help & Tutorials, don't hesitate to contact us!

Support

• We offer almost 24x7 email/phone support.
  • Email: geoff@gmcl.com
  • Toll Free: 1-866-438-2101 in U.S. and Canada
  • Phone: +1 780 438-2101 outside U.S. and Canada
• Online Help & Tutorials: Your online resource for DBDOC.
• Support & Update (SU) service: With a service agreement, you have access to many services, including system analysis. Your first year of SU service is included with your DBDOC license. Unsure of the status of your SU service? Contact us!

Training Workshops

• Learn about our on-site DBDOC workshops and training options for all types of users.

DBDOC User Guide & Powerpoint Teaching Tools

• DBDOC User Guide: A comprehensive hands-on overview of the DBDOC system. The use of important features is explained in a simple step-by-step manner. The first two chapters of this manual, a System Overview, and the Hyperview Browser, are covered in the basic Introduction to DBDOC and Hyperview training course, while other sections may be covered in Intermediate and Advanced Topic Workshops..
• Hyperview Powerpoint Teaching Tools for DBDOC Users: A Powerpoint presentation that can be used as a half-day course to introduce users to DBDOC and the Hyperview Browser. It covers the material presented in the first two chapters of the DBDOC User Guide.